Emergency Plumbing Hendra
Plumber Hendra takes emergency plumbing calls across Hendra and neighbouring suburbs around the clock, whether it's a ceiling letting a torrent of water through or a house that went cold overnight. We're available 24/7, 7 days a week, there's no extra charge for nights, weekends or public holidays, and the call-out itself costs nothing.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
Got a plumbing problem right now? Do this before you call:
- Water you can't turn off: turn the supply off at the water meter, then call (07) 3067 4276.
- You can smell gas: get out of the property and phone from outside. Avoid switches, sparks and naked flames.
- A minor drip or a slow drain: it can wait for a booked appointment. Call (07) 3067 4276 and we'll book you in.
- Out of hours: we're available 24/7, 7 days a week, and there's no extra cost for nights, weekends or public holidays.
Which Emergency Page Fits Your Problem
Four problems account for most of the calls that come in after hours, and each has its own page:
Water where it shouldn't be
a split pipe or a burst flexi hose, indoors or under the floor, is a burst pipe job.
A pan filling to the brim
a toilet about to spill over the tiles goes to overflowing toilet triage.
Every tap running cold
a tank or element failure that took the hot water with it belongs on no hot water.
A gas odour inside or near the meter
stop what you're doing and read gas leaks first.
If the problem can wait for a scheduled visit, it's a general plumbing job rather than an emergency, and we'll gladly find a time for that too.
When the Creek Comes Up
Hendra's emergency map has two halves, and the second one is water from below rather than water from a pipe.
Where the water goes
Council's creek flood layer follows Kedron Brook across Hendra's north and centre on its way to the Schulz Canal, and the February 2022 event placed Widdop Street, Brook Street and McIntyre Street inside the extent. Overland flow paths sit across scattered streets elsewhere as well.
What the audits found
After the 2022 floods, the Queensland Reconstruction Authority's damage audits put Hendra near the top of the city's list for homes badly damaged, so when the creek rises we pack for silted yard drains and soaked floor coverings. Tell us on the phone if your street went under.
The Four Emergency Calls We Answer
Burst Pipes
The galvanised runs under racing-era floors rust through at the joints, and a braided hose behind a basin can split unseen, so shut the meter and call us fast.
Overflowing Toilet
A pan filling toward the rim usually means a blockage downstream, and the short earthenware drains around Raceview Avenue give roots and paper plenty of ledges to catch on.
No Hot Water
Family houses here mostly run one big tank, and an older unit that has scaled up inside tends to let go at the base, so a puddle under it means call.
Gas Leaks
A gas odour means leave first and read second: get everyone outside, call from the footpath, and never hunt for the leak yourself, because we are licensed for gas work.
What Counts as an Emergency
If it can't safely wait, it's an emergency
That covers uncontrolled water, sewage inside the house, any smell of gas, and no hot water in a house with kids or elderly residents on a cold night.
If it can wait, book it
A dripping tap, a slow-draining sink or a running cistern can wait, and we'd rather book those than have you pay for panic. Calls from the older places along Manson Road and Derby Street tend to be the genuine ones.
While you wait for us, three make-safe moves matter:
Water
shut the tap at the meter, usually under a lid near the front boundary, then open the lowest tap in the house to drain what's left.
Gas
leave the property, leave the door open behind you if you can, and call us from the footpath. Never look for the leak with a flame or a torch.
Hot water
if a tank is leaking, turn off the gas or the power at the unit's isolating switch, and keep clear of water near the electricals.
Storm Season and Quiet Failures
The loud half of the emergency run follows the weather; the quiet half follows nobody's schedule at all.
Storm season
The subtropical storm season runs from late spring to early autumn, and the long-run average sits near 1039 mm of rain a year, so a February downpour can test every gully on the street at once. Yards that flood quickly push silt into the stormwater side, and the calls cluster exactly when the creek is newsworthy.
The quiet failures
A braided hose that lets go behind a second-bathroom basin can run all day with the place empty, everyone out at work and classes. Nobody notices until the ceiling stains.
Winter mornings
A scaled-up tank tends to split at the base on a cold morning, when the first shower of the day meets a cylinder with nothing left in it. Both halves get the same fast response.
Our Process, Start to Finish
- 1
Call and tell us
Ring (07) 3067 4276 and tell us what's happening in Hendra. A few quick questions up front means the right parts come on the first visit.
- 2
A flat-rate quote first
You get flat-rate pricing with no hidden fees before any work starts. Approve it and we get going.
- 3
We make it safe, then fix it
On an emergency call we stop the water or isolate the gas first, drain what has spilled, and quote the full repair before anything at your place comes apart.
- 4
Pay on the day or later
Pay by card or EFTPOS on site when the job's done, or ask us about Fix now, pay later.
Need a plumber in Hendra?
$0 call-out fees, available 24/7, and same-day where we can.
Why Choose Plumber Hendra
Whichever of the four it turns out to be, the same team answers, quotes and fixes.
- $0
- Call-Out Fees
- 24/7
- Available, 7 Days
- 200+
- Five-Star Google Reviews
Zero Call-Out Fees, Any Time
There are no call-out fees for Hendra jobs, and no added charge for nights, weekends or public holidays.
Fix It or It's Free
Every repair sits under our Fix-It-or-It's-Free guarantee (T&Cs apply). If we're late, $100 comes off your bill.
Lifetime Labour Warranty
Each job is done by a licensed plumber under QBCC No: 15024607, and a lifetime labour warranty covers the labour.
Licensed and Insured
Licensed and insured, locally owned and operated, with flat-rate pricing.
Emergency Questions From Hendra
Call (07) 3067 4276What counts as a plumbing emergency in Hendra?
Water you can't shut off, a toilet spilling over the floor, a gas odour, or a house with no hot water all count, and we treat all four as call-us-now jobs.
Where do I turn the water off before you arrive?
At the meter, usually out near the front boundary under a plastic or metal lid; turn the tap clockwise to closed, then run the taps inside to drain the pipes.
Does Urban Utilities fix burst pipes in the street?
Urban Utilities looks after the public water and sewer mains in Hendra, so a burst under the road or footpath is theirs, while the pipes on the property side of the connection belong to you.
Is there an extra charge for a night or weekend call-out?
No, there's no extra cost for nights, weekends or public holidays, and every emergency call comes with $0 call-out fees, so the hour you ring doesn't change what the call-out costs.
Can a leaking hot water tank wait for a booked visit?
A tank weeping from the base or relief valve usually needs replacing rather than repairing, and if it's dripping onto carpets or near power, treat it as urgent and call us.
How do I book a plumber in Hendra?
Call (07) 3067 4276 any hour, tell us what's happening and where in Hendra, and we'll run you through the make-safe steps while a plumber heads your way, with same-day where we can.
Call Plumber Hendra Any HourLet's sort it today.
Give us a ring on (07) 3067 4276 and explain the problem. We're available 24/7, every Hendra job has zero call-out fees and flat-rate pricing, and we work under QBCC No: 15024607, with same-day when we can.
Current offers:
- $80 off a tap replacement. T&Cs apply. Mention this offer when booking.
- $60 off your first service. T&Cs apply. Mention this offer when booking.
- $99 off blocked drains. T&Cs apply. Mention this offer when booking.
- $220 cashback on hot water installs. T&Cs apply. Mention this offer when booking.
To claim your $0 call-out fee, call (07) 3067 4276 today.